Effective Workplace Communication and Soft Skills Mastery - Vienna

Third-party on-site course

Effective Workplace Communication and Soft Skills Mastery - Vienna

This comprehensive course focuses on enhancing communication and soft skills in the workplace, benefiting DOSs (Directors of Schools), managers, staff, teachers, and parents. ��Ƶ to leverage negotiation skills, meeting proficiency, facilitation, and coaching to guide organizations through challenging times

Last updated: 05.03.2025

Next upcoming session:

27.10.2025 - 01.11.2025

Austria , Vienna

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Description

Throughout this course, participants will:

Develop a comprehensive understanding of effective workplace communication principles and techniques.
Recognize and adapt their communication styles to cater to the unique needs and expectations of managers, staff, teachers, and parents within the workplace.
Master the use of non-verbal communication to convey messages more convincingly and accurately.
Acquire negotiation skills to facilitate win-win outcomes in various workplace scenarios.
Gain proficiency in planning, leading, and participating in well-structured and productive meetings.
��Ƶ to effectively facilitate group interactions and coach individuals and teams for enhanced performance.
Develop conflict resolution skills to manage and resolve workplace conflicts amicably.
Cultivate assertiveness to communicate confidently and effectively in professional settings.
Discover strategies for building a supportive framework within their organizations, promoting collaboration among teachers, parents

��Ƶing objectives

By working through the course, participants will:

Establish a solid foundation in effective workplace communication by understanding its significance and impact on organizational success, recognizing the pivotal role of various stakeholders.
- Develop proficiency in facilitation and coaching techniques to enhance group dynamics, foster individual and team development, and create a supportive framework within the workplace.
- Gain insight into different communication styles and adaptability strategies to effectively engage with diverse workplace roles, addressing role-specific communication challenges.
- Harness the power of non-verbal communication by mastering body language, gestures, and facial expressions to convey messages convincingly and enhance interpersonal connections.
- Acquire comprehensive meeting skills, including planning, leading, and participating in productive discussions, while effectively managing conflicts and objections to ensure meeting effectiveness.
- Develop negotiat

Methodology & assessment

By the end of this course, participants will be able to:

Understand the fundamentals of effective workplace communication.
Identify and adapt their communication styles to suit various workplace roles (managers, staff, teachers, parents).
Utilize non-verbal communication effectively to enhance their messages.
Apply negotiation skills to achieve mutually beneficial agreements.
Plan, lead, and participate in productive and well-organized meetings.
Effectively facilitate group dynamics and coach individuals and teams.
Manage workplace conflicts using peaceful resolution strategies.
Express themselves assertively to communicate with confidence.
Foster a culture of support in the workplace.
Engage and collaborate with teachers, parents, students, and external stakeholders.
Implement strategies for long-term success and collaboration within their organizations and communities.

Materials, digital tools & other learning resources

Non-relevant

Certification details

Europass certificate

��Ƶing agreement complement

Course attendance certificate

Pricing, packages and other information

Price:

595

Euro
Course package content:

Non-relevant
Additional information:

Description of the services and activities included in the course package (such as accommodation, meals, transport) or available at extra cost.
Cancellation & changes:

Non-relevant
Additional information:

The options and conditions for change and cancellation, and the policy in case of unforeseen circumstances (force majeure).

Additional information

Language:

English
Target audience ISCED:

Primary education (ISCED 1)

Lower secondary education (ISCED 2)

Upper secondary education (ISCED 3)
Target audience type:

Teacher

Student Teacher

Head Teacher / Principal
��Ƶing time:

25 hours or more